Return Policy

 

Return Policy

  • Returns must be postmarked within 14 days of your order date.
  • Refunds will be issued only for the cost of the items being returned and will be issued in the original form of payment. Shipping charges are non-refundable.
  • Please allow up to 2 weeks from the day your return is received for your account to be credited. It can take 1-2 billing cycles to appear on your statement depending on your bank
  • NO RETURNS ON SALE ITEMS. NO RETURNS ON HOLIDAY ITEMS after a holiday has passed.
  • JEWELRY, PURSES, ACCESSORIES & INTIMATES ARE FINAL SALE
  • Refunds are processed within 5 days of receiving the return.
  • For defective claims you must contact us within 3 days of delivery date.
  • the original tags MUST be attached to each and every item being returned.
  • The returned items cannot be washed or worn and must be in NEW condition & odorless. Free from smoke and perfumes.
  • We reserve the right to refuse a return that does not meet our return policy. Unacceptable returns will be returned to the customer at their own expense.
  • We are not responsible for return shipping or lost shipments. We recommend keeping shipping receipts for your records.
  • We cannot provide exchanges or holds due to limited inventory. If an exchange is needed we encourage the customer to place a new order for the item(s) needed and return the other item(s). 

    How to process a return

  • Log in to your account on shopstylecrush.com
  • Your recent orders are displayed. Click “View” for the order you want to create a return for.
  • Click "Return items" at the bottom of the page to create the return shipment.
  • Choose the products to return and the quantity.
  • Give a return reason. You can choose a reason and an action or create your own, then send the return request. This will create a return ticket in the system and will allow us to process your return once we receive it.
  • Return your item with a copy of your invoice to:

 

Style Crush by Hula Sue

149 Rehoboth Ave

Rehoboth Beach, Delaware 19971

Once your return has been received you will be sent an email notifying you that it has been processed and your refund has been issued.